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October 15, 2026

EquipmentOctober 15, 2026

Ricoh to deploy and service Hyphen's robotic makeline

Ricoh USA will support deployment and ongoing service of Hyphen's automated makeline through its RICOH Service Advantage program. Hyphen says the makeline produces more than 200 meals an hour from digital orders.

Why it matters for directors: Service, not the robot itself, often stalls automation; ask any vendor who fixes it, how fast, and what happens if they exit.
EquipmentOctober 15, 2026· Healthcare

Swyft rebrands as Mercury and targets hospitals and campuses with automated stores

Swyft is now Mercury Automated Retail Solutions. It operates more than 100 automated stores in over 20 airports and is targeting healthcare and higher education next. The model bundles equipment, merchandising, replenishment and analytics.

Why it matters for directors: Fully managed 24/7 automated retail is a way to serve off-hours populations without staffing another outlet.