Ricoh to deploy and service Hyphen's robotic makeline
Ricoh USA will support deployment and ongoing service of Hyphen's automated makeline through its RICOH Service Advantage program. Hyphen says the makeline produces more than 200 meals an hour from digital orders.
Why it matters for directors: Service, not the robot itself, often stalls automation; ask any vendor who fixes it, how fast, and what happens if they exit.
Original source: PR Newswire (Ricoh USA) ↗